Customer notices

Books on loan can be reserved using the SELMA database. To make a reservation you need a library card. When a book for which you have made reservation is returned, you will receive a notification by post or e-mail indicating when the book can be claimed and for how long it will be held for you.

A reminder is sent by e-mail to the customer a couple of days before the date the item is due to be returned. The notice serves as a reminder of the approaching due date and gives the opportunity to renew the loan before expiry.

As the due-date reminder is only sent by e-mail, it is advisable to check one’s mail regularly when books are on loan. If you do not wish to receive due-date reminders by e-mail, select ‘Post’ for mode of delivery. If so, the arrival notice of a reserved book and the request for return of an overdue loan are also sent by regular post.
See Overdue loans.

The Library requests return of overdue loans by post or e-mail. If you fail to return the loaned item or reimburse the cost of a lost item, you will no longer be able to use the Library of Parliament. See Conditions of Use.

A total of three requests to return will be sent: the 1st reminder on the day following the due date; the 2nd reminder one week from the due date; and the 3rd reminder two weeks from the due date. If the material is not returned or the cost reimbursed, a collection agency may be commissioned to recover the amount due. The charge for a lost book is EUR 60.

» Borrowing and returning material
» E-services